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Degraded
Increased Latency Asia
Apr 19 at 02:04pm EEST
Affected services
ASIA-SOUTHEAST (Singapore) Gateway
ASIA-NORTHEAST (Japan, Tokyo) Gateway
Resolved
Apr 19 at 05:53pm EEST
The ASIA-SOUTHEAST and ASIA-NORTHEAST clusters have recovered—latency in the Asia region should now be back to normal.
Affected services
ASIA-SOUTHEAST (Singapore) Gateway
ASIA-NORTHEAST (Japan, Tokyo) Gateway
Created
Apr 19 at 02:04pm EEST
We have temporarily removed Asian clusters from load balancing due to ongoing infrastructure issues. As a result, clients connecting from Asia may experience increased latency.
Our Engineering team is actively working with the hosting provider to resolve the issue and restore full regional availability. We will share updates as progress is made.
Affected services
ASIA-SOUTHEAST (Singapore) Gateway
ASIA-NORTHEAST (Japan, Tokyo) Gateway