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WebSocket Drops and Increased Latency
Apr 19 at 01:20pm EEST
Affected services
EU-WEST (Germany, Frankfurt) Gateway
US-EAST (United States, Ashburn) Gateway
ASIA-SOUTHEAST (Singapore) Gateway
ASIA-NORTHEAST (Japan, Tokyo) Gateway
Resolved
Apr 19 at 01:20pm EEST
The issue causing unexpected WebSocket disconnections should now be resolved. We have applied a workaround and are no longer observing connection drops.
Our team will continue to monitor the situation closely to ensure stability.
Affected services
EU-WEST (Germany, Frankfurt) Gateway
US-EAST (United States, Ashburn) Gateway
ASIA-SOUTHEAST (Singapore) Gateway
ASIA-NORTHEAST (Japan, Tokyo) Gateway